Effective Date: September 6, 2025

Privacy Policy

Welcome to Joe's Home Stays! We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, https://www.joeshomestays.com, and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our services to you. The types of personal information we collect include:

  • Personal Identification and Contact Information: Your full name, email address, phone number, and physical address.

  • Payment Information: Credit card details (card number, expiration date, and CVV), billing address, and other payment-related information. Please note that we use a secure third-party payment processor, and we do not store your full credit card details on our servers.

  • Booking Information: Details of your stay, including dates, number of guests, special requests, and preferences.

  • Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, pages viewed, and the dates/times of your visits, through the use of cookies and similar tracking technologies.

2. How We Collect Your Information

We collect your data in the following ways:

  • Directly from You: When you make a booking, fill out a contact form, create an account, or otherwise communicate with us directly through our website.

  • Through Automated Technologies: We use cookies and other tracking technologies to understand how you use our website, which helps us improve user experience and our service offerings.

  • Via Third-Party Services: We may receive information about you from third-party services that are integrated with our website, such as booking channels or marketing partners.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To Process Bookings and Payments: To manage your reservations, process payments securely, and complete your booking.

  • To Communicate With You: To send booking confirmations, pre-arrival information, and important updates about your stay, as well as to respond to your inquiries and requests.

  • For Marketing and Promotional Purposes: To send you newsletters, special offers, and other marketing communications that we believe may be of interest to you. You will always have the option to opt-out of these communications.

  • To Improve and Personalize Our Services: To analyze website usage trends, gather feedback, and personalize your experience on our website.

  • For Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, property, and safety, as well as that of our users.

4. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information with trusted third parties in the following circumstances:

  • Third-Party Service Providers: We engage third-party companies to perform services on our behalf, such as payment processing, data hosting, email delivery, marketing automation, and customer support. We provide these companies with only the information they need to perform their specific services.

  • Confidentiality and Data Protection: We ensure that our third-party service providers are contractually obligated to maintain the confidentiality and security of your data and are prohibited from using your information for any purpose other than to provide services for Joe's Home Stays. Their respective privacy policies govern these third parties' use of your data.

  • Legal Obligations: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.

5. Data Security

We are committed to protecting your information. We implement a variety of administrative, technical, and physical security measures to safeguard your personal data from unauthorized access, use, alteration, or disclosure. These measures include SSL encryption for data transmission and partnering with PCI-compliant payment gateways. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information. These include:

  • Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

  • Access, Correction, and Deletion: You have the right to request access to the personal information we hold about you. You may also request that we correct any inaccuracies or delete your personal information, subject to certain legal exceptions.

  • Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Policy Updates

Joe's Home Stays reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Joe's Home Stays

Email: joe@joeshomestays.com

Phone: +1 ‪(475) 329-9673‬

Headquartered in Mahopac, NY